Cafe Supervisor Ref: 18/65

Richmond Fellowship
Contract Type
Application closing date
£18,060 (with progression up to £18,570)
South East


Job Advert

Has your café or catering related experience given you a proven ability to motivate and train others and a commitment to team working and excellent customer service? Then join Richmond Fellowship as a Café Supervisor.

Part of the Recovery Focus Group, Richmond Fellowship is a leading charity and voluntary sector provider of mental health services in England. Established in 1959, we help make mental health recovery a reality for over 9000 people every year. And, right now, we’re looking for a Café Supervisor to join us at the Old Moat Garden Centre and Café in Epsom. The centre is a not‐for‐profit organisation that provides work experience and training for people with mental health needs. It’s ably supported by a team of staff and volunteers too, but, we need your help.

You’ll be part of a team of supervisors that manage the café and provide support and guidance to service users with mental health problems who participate in its running as part of their recovery journey. As well as planning and allocating work on a daily and long‐term basis, we’ll also look to you to develop new services/products in line with our business plan. Providing or organising service user training, coaching and supervision in skills relating to the café will be important too, as will ensuring high quality standards are maintained for products and services. Collecting and recording statistics, maintaining service user records, overseeing stock control and ordering systems and helping to promote the service – all are aspects of this challenging and rewarding role.

As well as an interest in, and possibly some experience of, working with people with mental health problems, you have also worked in a café or catering related environment. We’ll be looking for excellent time management, organisational and customer service skills too, as well as a patient, flexible approach and the ability to cope under pressure. Happy to seize the initiative and originate new ideas for work, you’re also a stickler for ensuring high quality standards are maintained. What’s more, you take a creative yet practical approach to problem solving and are great at maintaining accurate records and implementing new procedures. Proficiency using Microsoft Office applications and a relevant food hygiene qualification (or a willingness to gain one) is also required.

In return, you can expect some great benefits, including 25 days' annual leave plus statutory bank holidays and a contributory pension scheme after a qualifying period.

*Subsequent salary progression up to a maximum of £18,570.00 will apply to this post subject to the postholder meeting the eligibility and performance criteria.

*Job share for this role may be considered, 

So, get inspired today. Visit our website and take the first steps towards a more fulfilling career.

Closing Date: 4th March 2018


Job Description & Person Specification