Consortium Supervisor Ref: 18/186

Richmond Fellowship
Contract Type
Application closing date
North West
Central Lancashire


Job Advert

Could you lead a team of 7.5 FTE wellbeing workers that uses motivational interviewing and coaching skills to transform the lives of over a hundred and twenty new cases every month? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Consortium Supervisor.

Recovery Focus is a new group of expert charities with the shared aim to inspire individual recovery nationwide. Between us we have a track record of more than 200 years of developing and running personalised services that work with people with mental health, substance misuse and other complex needs to achieve their ambitions. Each partner organisation has its own rich history of success, but together we believe we can lead the way in evidence-based recovery pathways, tailored to meet local and individual needs.

Right now, we are looking for a Consortium Supervisor to lead a team of Wellbeing Workers. The Lancashire Wellbeing Service (LBS) is run by a consortium made up of N-Compass North West Ltd, Age Concern and Richmond Fellowship on behalf of Lancashire County Council. Our aim is to help people to have improved mental and physical wellbeing and help reduce pressure on the statutory health and care services.  

This front-line management role comes with a range of responsibilities. As well as managing staff, allocating case loads on a daily basis and overseeing the quality of service and the support provided to clients, you’ll ensure the effective day-to-day delivery of the service in partnership with seven other consortium supervisor colleagues.  You’ll also undertake investigations arising from clients, prepare reports and resolve issues, or escalate the problem where necessary. Managing the ‘risk load’, including making recommendations on whether there is capacity to manage additional risk when assessing Service Users will be important too.

And, when it comes to allocating resources and ensuring safe working practices are in place to support clients appropriately or seeing that data entry to MI & reporting systems is accurate and timely, again, we’ll count on you to deliver. You may be called upon from time to time to manage a small caseload if required and work directly with clients to cover sickness or holiday absence. You will be expected to lead and provide coaching for your team to succeed in all it does.

A relevant professional social care qualification (e.g. CQSW, CIOH, RMN) while useful, is not essential. You must, however, have substantial experience of managing a caseload of individuals with complex needs and the ability to manage conflicting demands and priorities. Any experience of carrying out investigations and writing reports and recommendations would also be a plus. Solutions focused and outcome driven, you enjoy leading by example and have a firm but flexible, open, encouraging and inclusive management style and lots of tact and diplomacy.

The successful candidate must be willing to undertake and pass health trainer courses provided by the Consortium as and when required.

A car and driving licence is required as travel is a requirement of the post.

In return, you can expect some great benefits, including 25 days holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

So, get inspired and take the first steps towards a more fulfilling career.

Closing date - 8th July 2018

Job Description & Person Specification