Tenancy Management Worker (Supported Housing) Ref: 18/216

Richmond Fellowship
Contract Type
Application closing date
£16,206 (With progression to £16,728)


Job Advert

Do you have a good understanding of homelessness, alcohol, drugs and mental health issues  and how they affect a client group? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Tenancy Management Worker.

Right now, one of our partners, Richmond Fellowship, is looking for a Tenancy Management Worker to join their Housing Service in Northampton. The team there provides vital frontline support to people in need of help to address housing issues, substance use, and repeat homelessness. But it’s only possible with the help of people like you.

Your challenge? You will be responsible for the day to day management of the proprieties where our tenants reside. This will include: Health & Safety checks, Void Management, Client Casework as well as being involved with the allocation and Sign Up of clients to properties.

To succeed, you’ll need some experience of working in homelessness, supported housing or similar where you identified and coordinated a range of services to meet individual needs and helped others engage in community activities. A good basic knowledge of welfare benefits is important too, as is an understanding of sensitive and complex issues and the ability to communicate effectively with a wide range of people. Flexible in your approach and creative when it comes to solving problems, you're used to motivating and advocating for others and work well unsupervised or as part of a team, even under pressure. What's more, you're proficient using office IT, including Microsoft Word, databases and email and great at keeping accurate records. A full driving licence and access to your own transport plus the ability to climb stairs are also required for this particular role.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

So, get inspired and take the first steps towards a more fulfilling career.

Closing date:  22nd July 2018

Job Description & Person Specification