ICT Support Manager Ref: 18/231

Richmond Fellowship
Contract Type
Application closing date
£35,000.00 (plus location supplement dependant upon location)


Job Advert

Does your proven experience of managing ICT services include having developed and implemented new systems and leading change/improvement programmes? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an ICT Support Manager.

Recovery Focus is a new group of expert charities with the shared aim to inspire individual recovery nationwide. Between us we have a track record of more than 200 years of developing and running personalised services that work with people with mental health, substance misuse and other complex needs to achieve their ambitions. Each partner organisation has its own rich history of success, but together we believe we can lead the way in evidence-based recovery pathways, tailored to meet local and individual needs.

Right now, one of our partners, Richmond Fellowship, is looking for looking for an ICT Support Manager to provide leadership, guidance and support to the ICT support team and manage an effective programme of ICT support across the group structure.

Day-to-day, you’ll be responsible for developing, embedding and driving performance of an integrated ICT system incorporating direct delivery and outsourced contracts. We’ll also rely on you to help develop and implement a Group Digital Roadmap and specialist strategies and champion innovation in this area. Developing and managing an annual work plan, ensuring that the technology deployed is appropriate, robust and fit for purpose, embedding best practice, acting as an advisor and providing technical expertise - you’ll do all of this, and more, as you to play your part in helping to ensure the best outcomes for Recovery Focus.

Educated to degree level or equivalent, and with a relevant professional qualification, your experience to date has seen you manage and develop staff teams and work in partnership with multidisciplinary teams, other agencies and regulatory bodies. What’s more, you're used to setting and managing budgets and writing, developing, implementing and monitoring ICT policy. And, when it comes to identifying key targets for services and financial and human resources or applying strategic thinking to ICT issues, again, you deliver.  A willingness to travel extensively is important too, as is a flexible attitude to working hours. Some knowledge of the sector we operate in and an understanding of the principles and practice on which mental health operates would also be useful.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

So, get inspired and take the first steps towards a more fulfilling career.

Please quote ref: 18/231 when applying.

Closing date: 24th July 2018

Job Description & Person Specification